Carers Count Lancashire
Who might need this: anyone providing unpaid help and support to a loved one due to illness or disability.
Our Carers Count services support adults who provide unpaid help and support to a loved one due to illness or disability.
We know that being a carer can impact your day-to-day life significantly. It can be both rewarding and isolating. You may be unable to work. Your own health can suffer as a result.
Our Carers Count service in Lancashire provides advocacy support for:
· Carers under the Care Act
· Issue-based, non-statutory Advocacy for Adult Carers
Our advocates work using an ‘issue-based’ model of advocacy. This means they can support you with one or more specific issues or problems, and once these are resolved, the advocacy support will come to an end.
The advocate will always tell you when this is going to happen. They will also ask you if you would like to give feedback about how you have found the service. If you need further support at a later date, you can always get back in touch with us, although you may be supported by a different advocate.
Here are some of the support we can offer and provide
- Letting you know what your rights are and the best way to voice them.
- Helping prepare and support you in meetings both face-to-face and remotely.
- Providing information and sharing knowledge around health and social care processes.
- Signposting you to access other services of interest and or that would be helpful.
- Listening to what is important to you.
- Promoting independence and empowerment to self-advocate.
- Guiding carers to explore options and possible outcomes to help inform decisions.
Areas we don’t currently support
- Initial complaints.
Although we are unable to help you directly with these, we can signpost to more relevant services in these cases.
We also have a Carers Count service in Kirklees which provides support in these areas and additional services for unpaid carers who live in Kirklees.