Cloverleaf Advocacy wins bid to provide the NHS Independent Complaints Advocacy Service (ICAS) in Oldham

We are delighted to confirm that Cloverleaf Advocacy has successfully won the tender to provide the NHS Independent Complaints Advocacy Service (ICAS) in Oldham. 

 

Commencing on the 1st of June, 2022, the initial contract will run for three years with an additional option to extend for up to four further years.  

 

This successful bid takes Cloverleaf's ICAS tally to six across the North of England. Each of which delivers independent, confidential, and free support to raise and resolve problems, concerns, or complaints about NHS services - including Doctors, Dentists, hospitals, and ambulance services. 

 

Our Oldham team will also be on hand to assist people to develop the skills and confidence to advocate for themselves, providing information and guidance through a self-advocacy toolkit. 

 

Cloverleaf Advocacy CEO Suzi Henderson commented:

"We are delighted and extremely proud to have won this bid to provide ICAS in the Oldham area. Delivering this service is a vital tool within our community. As Cloverleaf's reputation to deliver high-quality support across the North of England continues to grow, it's fantastic to see the incredible work by the team rewarded once more.  

 

"We look forward to working with people who use the service and key stakeholders in the coming years and enabling everyone - whatever their circumstances - to have their concerns addressed." 

 

The new service will be available from 1st June 2022.  

Contact details can be found below.  

Email: enquiries@cloverleaf-advocacy.co.uk 

Telephone: 01924 454875 

Text: 07860 021502