Independent Health Complaints Advocate
Hours: up to 37.5 hours per week
Salary: £26,226 FTE
Location: North Yorkshire, East Riding & Hull
This is a permanent post
This is an exciting opportunity to become part of our Independent Health Complaints advocacy service . We offer flexible working hours Monday to Friday. There is no shift work, and we do not work evenings or weekends. Please note, this role does not involve supporting people with their personal care. This role is to support people through social care processes, to help them to participate and have a voice.
As part of this role, you will be required to complete the National Advocacy Qualification after your probationary period is complete and within 18 months of commencing employment.
The successful candidate will provide Independent Health Complaints Advocacy to people in the North Yorkshire, Hull and East Riding area wishing to make a complaint in relation to healthcare services. Successful candidates will be expected to ensure full compliance with guidance and regulation relating to NHS Complaints and upholding the highest quality standards in the provision of Independent Advocacy
This role includes supporting people of all ages. You will be working with people with dementia, people with learning disabilities, autistic people, people with physical and sensory impairment, people with an acquired brain injury and those with a mental health need.
Please read the Job Description for full details of this role.
If you feel you can demonstrate the skills and transferable experience, we are looking for then please download and complete an application form. Alternatively, please send your CV with a written statement outlining your suitability for this role. Please look at the ‘about you’ section in the job description when you are completing your letter, and make sure you address all the points listed. Please note that CVs received without a supporting statement will not be considered.
Please return all application forms to recruitment@cloverleaf-advocacy.co.uk
Closing date: Wednesday 6th May 2026 at Noon
Interview date: Wednesday 20th May 2026
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